Commercial Cleaner/Floater

$18,000 - $32,000 yearly
  • Populist Cleaning Company
  • Ann Arbor, MI, USA
  • Jun 12, 2022
Full time Customer Service Facilities Hospitality-Hotel Other Professional Services

Job Description

Commercial Cleaner/Floater

Our growing number of clients rely on us to keep their spaces clean, safe, and secure. To keep up with demand, we’re looking for friendly and professional team members to join Populist Cleaning Co as dedicated Floaters. A Floater serves a critical role in the company. As a Floater, you’ll be cross trained in many buildings so that you can jump in as needed to cover those jobs.

In addition to the late-model company vehicle you’ll use while on the job, this position also offers health insurance, 401(k), professional development, and career opportunities!

What does our ideal team member look like?

You’re dependable and consistent. Your word means something. When you say you’re going to get it done, others know that you’re serious. With all of the necessary tools and training provided by Populist, plus a company vehicle to use on the job, you know that nothing is going to hold you back.

You aren’t too proud to follow instructions (Maybe you learned that lesson the hard way…. when you TRIED to put together IKEA furniture without reading the booklet). Instead, you know that following the cleaning plan, outlined in the job specifications and data sheet, gets the best results.

You love variety and enjoy a change of pace. You’ll be covering different buildings each day, depending on the client’s needs, other team members needing time off, or to cover open positions. There’s never a dull moment – and you wouldn’t have it any other way!

You appreciate the satisfaction of a job well done. Even when no one is looking, you take pride in the work you do. You enjoy seeing how clean and spotless a space looks, knowing that you made it happen.


What does a typical day in the life of a Floater look like?

Your day begins around 5 or 6pm. Wearing your Populist Cleaning Co attire (uniform apparel is provided) and badge, you’ll report to work at either at a customer’s building, or at the Populist office to pick up the company vehicle, supplies, assignment sheets, data sheets and/or keys for that night’s assignments.

 

While every day will be different, common tasks include:

Dusting furniture, equipment, partitions, walls, etc.

Cleaning and disinfecting sinks, countertops, floors, toilet, mirrors, tables, chairs, refrigerators, microwaves, etc. in restrooms, break rooms and/or kitchenettes

Replenishing supplies in restrooms, break rooms and kitchen

Sweeping, mopping, vacuuming and/or hand scrubbing floors using brooms, mops, and vacuum cleaners

Emptying trash cans and recyclables into disposal areas

Wiping down walls and woodwork, doors, wall hangings, baseboards, etc.


In addition to the tasks listed above, you will:

Represent the Populist Cleaning Co. brand and standard of professionalism in appearance, conduct, and quality of work.

Clock in and out on a landline phone at each assigned building unless specifically directed otherwise, per the company handbook.

Speak up if you see potential safety or maintenance issues on a customer’s property and communicate them to a Populist Manager.

Perform services to established standards and ensure the client’s facility is locked and secured when you finish and leave.

Carry out special requests for customers as requested by a Populist Manager.

Comply with all safety policies and procedures relating to performance of tasks, use of products or supplies and incident reporting.

Be on call during assigned hours and take direction from Populist Management or other dispatcher as necessary, when buildings need to be serviced or troubleshooting in the field is required.

Participate in any required training and professional development programs


Skills and Competencies

Good verbal and written communication skills. Ability to communicate and relay information between the team, customers, and office staff.

Detail oriented – pays attention to details at each customer’s location, with extra attention to any special requests.

Friendly and Professional – able to deal with customers when they are on-site while cleaning is being performed

Team player – ability to work within a team where members depend on each other to get work done.

Leadership-able to take charge and make decisions when needed

Self-starter - able to identify work that needs to be done and do it without being instructed to do so.

Desire to learn, seek new challenges and take on additional responsibilities

Reasoning ability - Good common sense with ability to solve practical problems.


Education, Certifications and/or Experience

High School Diploma or GED desired (but not required)
Valid Driver’s License
Work Environment

 

Physical demands include walking and standing, climbing, bending, kneeling to clean floors by hand, pushing and pulling objects, lifting and moving objects (including 20 lb vacuum), repetitive bending and lifting, and repetitive arm movements. Must also be able to climb a ladder and operate machinery and equipment.

Travel to / from customer’s business is required

ID Badges, provided by Populist Cleaning Co, must be worn during work hours

Uniform, provided by Populist Cleaning Co, must be worn during work hours

Floaters may be required to be available for weekend on-call, with one guaranteed weekend off per month on a rotating basis


How We Will Measure Success

Customer satisfaction levels based on customer feedback

Customer retention

Quality assurance scores based on manager inspections and feedback

Periodic performance reviews

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.