Customer Service / Front Office

$17.00 hourly
  • West Coast Co-Packer
  • Gervais, OR, USA
  • Apr 27, 2022
Full time, Part time Admin-Clerical Customer Service Entry Level

Job Description

Customer Service / Front Office

We are a growing food & beverage company and are looking to fill a customer service position to be the front-line to our potential and existing client base. 

The ideal individual for this job will be very comfortable working independently, and self-managing their time to stay on task is important.

Job duties and responsibilities include but are not limited to:

  • Manage all incoming phone calls and assist callers when possible, or take messages as needed

  • Review emails, reply accordingly and share information with management

  • Contact vendors and suppliers to gather information, such as pricing and MOQs, and request samples of products as needed

  • Enter data into spreadsheets

  • Assist with scanning, copying, and document organization/filing

  • Work with the staff to assist the clients through processing and preparing their products for production 

As a contracted manufacturer for companies, we build 3 things with the client. The first is the formulation or recipe, the second is the packaging configuration, and lastly the production process. There is a wonderful staff here that does all of these things and more, but we are growing rapidly and need assistance in communicating with our customers.



  • Strong communication skills (verbal and written)

  • Ability to multi-task

  • Computer skills, including Microsoft Office Suite programs such as Excel, Word, and Outlook

  • Reliable and punctual

  • Willingness to work as a team

  • Willingness to learn new skills and engage in industry

  • Strong problem-solving skills
  • Ability to meet multiple deadlines

  • Ability to adapt and work under pressure

  • Excellent organizational skills

  • Attention to detail

  • Ability to maintain confidentiality

  • Self-motivated and goal-oriented

  • Valid driver’s license and reliable transportation


Starting pay $17.00/hour

To apply, please send us your Resume.