Customer Service / Front Office

Customer Service / Front Office

We are a growing food & beverage company and are looking to fill a customer service position to be the front-line to our potential and existing client base. 

The ideal individual for this job will be very comfortable working independently, and self-managing their time to stay on task is important.

Job duties and responsibilities include but are not limited to:

• Manage all incoming phone calls and assist callers when possible, or take messages as needed
  
  
• Review emails, reply accordingly and share information with management
  
  
• Contact vendors and suppliers to gather information, such as pricing and MOQs, and request samples of products as needed
  
  
• Enter data into spreadsheets
  
  
• Assist with scanning, copying, and document organization/filing
  
  
• Work with the staff to assist the clients through processing and preparing their products for production 

As a contracted manufacturer for companies, we build 3 things with the client. The first is the formulation or recipe, the second is the packaging configuration, and lastly the production process. There is a wonderful staff here that does all of these things and more, but we are growing rapidly and need assistance in communicating with our customers.

 Requirements:

• Strong communication skills (verbal and written)
  
  
• Ability to multi-task
  
  
• Computer skills, including Microsoft Office Suite programs such as Excel, Word, and Outlook
  
  
• Reliable and punctual
  
  
• Willingness to work as a team
  
  
• Willingness to learn new skills and engage in industry
  
  
• Strong problem-solving skills
• Ability to meet multiple deadlines
  
  
• Ability to adapt and work under pressure
  
  
• Excellent organizational skills
  
  
• Attention to detail
  
  
• Ability to maintain confidentiality
  
  
• Self-motivated and goal-oriented
  
  
• Valid driver’s license and reliable transportation

Starting pay $17.00/hour

To apply, please send us your Resume.