$45,000 - $65,000 yearly
slashBlue
Remote (Arden Hills, MN, USA)
Job Details
Salary
$45,000 - $65,000 a year
Job Type
Full-time
Full Job Description
Role Description
This role is a position in a technology Managed Service & Support organization. You will be working with our Client Success Service Desk team to provide efforts to prevent client technology issues, support technology adoption efforts, answer queries & provide solutions on advanced technical questions, create service improvements, streamline service & support processes and deliver permanent solutions to solve technical issues and problems. This is a customer-oriented position and requires a high level of motivation for working with both people and technology.
Primary Responsibilities
This person will spend time in the following areas:
Provide exceptional customer service:
Provide client direction, knowledge and efforts to prevent client technical issues
Maintain client...